Statement of confidentiality
Havana Skin Clinic is committed to protecting all of your personal and private information collected. Havana Skin Clinic obeys to keeping strict policy and processes in place for all client files and computer data. This policy explains how we may collect, use, disclose and otherwise handle personal and sensitive information provided. Havana Skin Clinic is fully dedicated to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is in our eyes an act of trust and it is taken very seriously. Havana Skin Clinic will only collect personal information as set out below,
A clients name, contact number, details of date of birth, emergency contact details, email address, other identification details, treatment history, before and after photographs, in some cases bank or credit card details and other important sensitive information needed during initial assessments for delivery of services.
When you purchase from us, we'll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/ payment details and optional account information. We'll use this information for purposes, such as, to: 1) Send you information about your account and order 2) Respond to your requests, including refunds & complaints 3) Process payments & prevent fraud 4) Set up your account for our store
You don’t need to identify yourself when you deal with us however in certain situation we will only deal with individuals who have identified themselves to us. When a treatment or product is purchased personal information is requested in order to provide the requested treatment or products. Providing update information and advice of other Havana Skin Clinic clinic’s, products and services which may be of interest to you, you are not obligated to provide personal information however failure to do so may result in Havana Skin Clinic being unable to provide services or products to you.
Personal information is collected directly from clients or potential future clients when they personally complete and submit a client card, booking form or consent form to becoming a client of Havana Skin Clinic. This can be done in person or through our website.
Collecting sensitive information
Use of our cookies
Contact from Havana Skin Clinic
Havana Skin Clinic does not send advertising information without obtaining prior consent. If an individual receives communication from Havana Skin Clinic which they do not wish to receive you do have the ability to opt-out of our marketing database by contacting Havana Skin Clinic via the contact button on the webpage.
Personal Information Security
Havana Skin Clinic takes all reasonable steps to keeping secure servers if in digital format or in locked areas if in hard copy format, these are protected in controlled facilities. Havana Skin Clinic employees and data processors are obliged to respect the confidentiality of any personal and or sensitive information held by Havana Skin Clinic in which each employee signs a confidentiality agreement upon commenced of employment. Havana Skin Clinic only permits authorised access. We destroy or de-identified personal information we no longer need or we are no longer required by law to keep, wherever possible.
If you are not happy with any of the policy’s contact us.